Question about Bosch Professional GWS 9-125

I received this device today, but it has a German mains plug on it. Do I really have to wait up to 10 days for an answer to my e-mail enquiry? Mail to Galaxus@galaxus.ch regarding the missing transition piece from German to Swiss mains plug. What good is a very fast delivery service if I can't use the device for up to 10 days? Daniel