Galaxus, apart from the higher price, longer delivery times, probably missing CH/Shuko adapters (you're selling in CH, not DE), why do you list only a 2 year warranty, while the brochure on 'Downloads' lists 5 years ? Why should we buy this from you, instead of directly from the manufacturer ? (yes, I know, maximum profit, now fueled by the energy crisis fears, but we can also take our business elsewhere...)

Question

Galaxus, apart from the higher price, longer delivery times, probably missing CH/Shuko adapters (you're selling in CH, not DE), why do you list only a 2 year warranty, while the brochure on 'Downloads' lists 5 years ? Why should we buy this from you, instead of directly from the manufacturer ? (yes, I know, maximum profit, now fueled by  the energy crisis fears, but we can also take our business elsewhere...)

Accepted Answer

Hi there and thank you very much for pointing this out. It was a mistake on our shop, that only 2 years of warranty were displayed. We also provide customers with 5 years warranty, and we already could change that information on the product page. Also, according to our information, this product contains Schuko-plugs and -sockets.

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