TCS Door terminal PUK12/3-EN

Wired
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BrandMore from TCS
Delivered between Fri, 9.10. and Wed, 28.10.
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Product details

The PUK12/3-EN door intercom from TCS is a high-quality audio outdoor station designed for flush mounting in up to 12 residential units. With an elegant front panel made of anodized aluminum and a thickness of just 3 mm, this model seamlessly integrates into various architectural environments. The door intercom offers user-friendly operation through metal bell buttons equipped with gold-plated, maintenance-free contacts. A shatterproof nameplate glass protects the nameplates, which are highlighted by energy-saving lighting. The bell button emits a confirmation tone to inform the user of successful activation. The door intercom is suitable for ambient temperatures ranging from -20 to 50 degrees Celsius, ensuring reliable functionality in different climatic conditions.

  • Suitable for up to 12 residential units
  • Shatterproof nameplate glass for increased security
  • Energy-saving nameplate lighting
  • Maintenance-free, gold-plated contacts for durability
  • Confirmation tone when the bell button is pressed.

Key specifications

Doorbell type
Doorbell + door station
mounting style
Flush-mounted
Doorbell features
Integrated loudspeaker, Integrated microphone, Intercom system
Transmission type
Wired
Power supply
Electrical connection

General information

Item number
30551769
Manufacturer
TCS
Category
Doorbells + Door intercom system
Manufacturer No.
PUK12/3-EN
Release date
5.5.2021

Colour

Colour
Brown, Silver
Exact colour description
Brown, Silver

Material

Material group
Metal
Material
Aluminium

Doorbell properties

Doorbell type
Doorbell + door station
mounting style
Flush-mounted
Number of residential units
12x
Doorbell features
Integrated loudspeaker, Integrated microphone, Intercom system

Smart home features

Smart home
Not compatible
Requires Smart Home Hub
No
Transmission type
Wired

Power supply

Power supply
Electrical connection

Origin

Country of origin
Germany

Voluntary climate contribution

CO₂ emissions
137.3 kg
Climate contribution
CHF 3.28

Scope of delivery

Scope of delivery
1 piece

Product dimensions

Width
39.80 cm
Height
20.80 cm

30-day right of return
24 Months Warranty (Bring-in)

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Reviews & Ratings

Warranty score

How often does a product of this brand in the «Doorbells + Door intercom system» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 17.Byron
    1.7 %
  • 17.Reolink
    1.7 %
  • 17.TCS
    1.7 %
  • 17.TP-Link
    1.7 %
  • 21.Arlo
    1.8 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • TCS
    Not enough data
  • 1.Byron
    0 days
  • 1.Emos
    0 days
  • 1.Heidemann
    0 days
  • 1.Reolink
    0 days

Return rate

How often is a product of this brand in the «Doorbells + Door intercom system» category returned?

Source: Digitec Galaxus
  • 25.EZVIZ
    10.1 %
  • 26.Hikvision
    12 %
  • 27.TCS
    13.1 %
  • 28.Schneider Electric
    15.9 %
  • 29.Siedle
    31.6 %
Source: Digitec Galaxus