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Service details
Repair service (free of charge within the warranty): Please indicate the damage/defect of the product and describe it briefly.* Change requests: Please measure the desired shortening/lengthening of the trouser legs/sleeves from the hem and indicate in cm. Please do not use needles to prevent damage to the membrane. Labelling requests: Please indicate size and quantity as well as positioning. Please send the desired logo/text as EPS file. *After the warranty expires, please send the article directly to: rukka AG, Wiesenstrasse 1, 9327 Tübach. So you can use the service: To make the process as easy and fast as possible, please follow these steps when ordering. If you purchase a Rukka product from us and would like to take advantage of one of the above offers, simply send an email to our customer service galaxus@galaxus.ch, stating your name, invoice number and the service details you would like to receive (see above). Your request will be processed as soon as possible.30-day right of return and free return shipmentReturn policy
24 Months Bring-in WarrantyWarranty provisions