Hikvision DS-2TD2137-25/VP

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Warranty score

How often does a product of this brand in the «Thermal imaging cameras» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • Hikvision
    Not enough data
  • 1.Voltcraft
    0.2 %
  • 2.Bosch Professional
    0.9 %
  • 2.Hikmicro
    0.9 %
  • 4.Flir
    1.2 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • Hikvision
    Not enough data
  • 1.Flir
    3 days
  • Bosch Professional
    Not enough data
  • Hikmicro
    Not enough data
  • Pulsar
    Not enough data

Return rate

How often is a product of this brand in the «Thermal imaging cameras» category returned?

Source: Digitec Galaxus
  • Hikvision
    Not enough data
  • 1.Testo
    1.1 %
  • 2.Pulsar
    2.8 %
  • 3.Bosch Professional
    3.6 %
  • 4.Hikmicro
    5.5 %
Source: Digitec Galaxus