A silly question. I just bought a camelbak bottle, but the mouthpiece is not found, so it is impossible to drink (even when biting). Is this normal? Do we have to make the hole ourselves the first time we use it?

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I have now also received some that have no holes. Do you have to make them yourself?

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Do we have to make a hole in it? 😂 we just got it and we have the same problem 😅

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I invite you to send us an e-mail with a picture so that we can understand :) => https://helpcenter.galaxus.ch/hc/fr/requests/new

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Question about Camelbak Eddy+

A silly question. I just bought a camelbak bottle, but the mouthpiece is not found, so it is impossible to drink (even when biting). Is this normal? Do we have to make the hole ourselves the first time we use it?