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The next level of Harvard negotiation. Whether it's political conflicts, strained business relationships, or failing marriages: Daniel Shapiro, founder and director of the Harvard International Negotiation Program, presents a groundbreaking new method in his book for bridging divides through negotiation. According to Shapiro, conflict resolution is only possible when we recognize that, beyond rational and emotional differences, the core issue is identity—both our own and that of the other party. Negotiation also involves beliefs, rituals, loyalties, values, and conditioning. When these are violated, problems are inevitable. Shapiro explains the mechanisms and escalation stages in human relationships and demonstrates practically how we can conduct negotiations successfully, not only resolving conflicts but also preventing them. Daniel Shapiro has elevated the Harvard negotiation method to a new level. His approach, with its psychological and emotional dimensions, goes far beyond the Harvard concept. Those who internalize Shapiro's principles cannot lose in negotiations.