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German, Hardcover, Marcus Schögel
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Product details

Advantages

  • Focus on the holistic design of customer pathways
  • Current discussions on multichannel systems, e-commerce strategies, and channel conflicts
  • Practical examples of typical challenges and solutions in specific cases

About the Work
The book builds on the classic decision areas of distribution, addresses key challenges in the management of sales channels, and describes current approaches from research and practice. It offers a systematic approach to the active design of customer pathways with an integrated model of distribution management from a corporate perspective.

Author
Prof. Dr. Marcus Schögel is the Director of the Institute for Marketing at the University of St. Gallen (IfM-HSG).

Target Audience
For students of business sciences at universities and universities of applied sciences, as well as executives in marketing and sales.

Key specifications

topic
Economy & Law
Language
German
Author
Marcus Schögel
Year
2012
Number of pages
494
Book cover
Hardcover

General information

Item number
7151686
Publisher
Vahlen
Category
Reference books
Release date
9.2.2012

Book properties

topic
Economy & Law
Language
German
Author
Marcus Schögel
Year
2012
Number of pages
494
Edition
1
Book cover
Hardcover

Voluntary climate contribution

CO₂ emissions
0.77 kg
Climate contribution
CHF 0.11

Product dimensions

Height
240 mm
Width
160 mm
Weight
1012 g

30-day right of return if unopened
No warranty

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Reviews & Ratings

Warranty score

How often does a product of this brand in the «Reference books» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 1.Urban & Fischer
    0 %
  • 1.UTB
    0 %
  • 1.Vahlen
    0 %
  • 1.Vandenhoeck+Ruprecht
    0 %
  • 1.Various Publishers
    0 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • Vahlen
    Not enough data
  • An der Ruhr
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Return rate

How often is a product of this brand in the «Reference books» category returned?

Source: Digitec Galaxus
  • 67.Taschen
    1.3 %
  • 67.Urban & Fischer
    1.3 %
  • 67.Vahlen
    1.3 %
  • 73.dPunkt
    1.4 %
  • 73.HarperCollins
    1.4 %
Source: Digitec Galaxus