Überleben unter Arschlöchern

Who doesn't know them: the colleague who takes credit for others' work, the hot-tempered boss who yells at his employees, or the scheming neighbor who loves to spread rumors. Whether in the workplace, among friends, or in the family – assholes are everywhere. Experienced management professor Robert Sutton provides answers in this handbook to the burning questions he has been most frequently asked since the release of his international bestseller "The Asshole Factor." He incorporates current studies and management techniques, offering numerous practical tips and strategies for dealing with difficult personalities, depending on the type of asshole.