The Text-in-Context of Email Communication

"The Text-in-Context of Email Communication" is a specialized book that addresses the challenges of intercultural communication in the digital world. It specifically examines the significance of emails as a means of communication in a multicultural work environment. Since emails represent an asynchronous form of communication, they are often the only way for people from different cultures to interact with one another. The book highlights how stylistic and contextual differences in emails can lead to misunderstandings and conflicts, particularly when these are written by non-native speakers. By analyzing emails written by employees from various cultures, including Malaysians, Chinese, Indians, Africans, people from the Middle East, and Britons, the work provides valuable insights into the nuances of intercultural communication and its impact on professional interaction.