The successful medical practice

This book offers you compact instructions and tips for optimised practice management. Patient orientation: patient-orientated range of services, patient loyalty, new patient acquisition. Communication and marketing strategies. Staff management and motivation. Patients are happy to come (again) if they feel well looked after professionally and emotionally comfortable. Today's patients are more informed, more demanding and more demanding than ever. They want:

• a patient-orientated range of services

• harmonised practice procedures and

• patient-orientated communication&nbsp,

your future:

• How do you best respond to these diverse challenges today and in the future?

Patient loyalty:

• How do you - with the help of your qualified and friendly staff - satisfy your patients?

New patient acquisition:

• How do you turn your patients into active ambassadors for your services?

With additional knowledge

• for beginners and newcomers to your practice

• for burnout prophylaxis

• to optimise your digital practice processes

This book shows you all of this in concrete terms.

The result: committed, loyal employees, loyal patients and a successful practice in which your patients, your employees and you feel comfortable.
With numerous practical examples, tips and checklists from everyday medical practice.
For all practising doctors and outpatient clinics. (Also as a gift for your medical assistants.).