The influence of policy in service delivery

"The Influence of Policy in Service Delivery" is a scholarly book that addresses the political changes in South Africa following democratization. It highlights the impact of these changes on local governance and the provision of services to the population. In particular, it examines how the new political structures have enabled the previously disadvantaged black majority to participate in decision-making processes and gain access to essential services. The book analyzes the transformation of local administration, characterized by the merging of various structures that were previously classified by race and class. It discusses the extent to which these developments have led to a more equitable distribution of services and how they have improved the lives of citizens. The author, Mbulaheni Mulaudzi, provides a well-founded analysis of the interactions between politics and service delivery in a changing social context.