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Simon & Schuster

The bestselling authors of the classic "Difficult Conversations" show us how to transform evaluations, advice, criticism, and coaching into productive listening and learning. We are swimming in an ocean of feedback. Bosses, colleagues, customers – as well as family, friends, and in-laws – all have suggestions about our performance, parenting, or appearance. We know that feedback is essential for healthy relationships and professional development, but we fear it and often reject it. This is because receiving feedback stands at the intersection of two conflicting human desires. We want to learn and grow, and we also want to be accepted as we are. "Thanks for the Feedback" is the first book to directly address this tension. It explains why receiving feedback is so crucial yet so challenging, and provides a powerful framework to help us navigate the flood of casual comments and annual reviews in our lives.

Actual product image Thanks for the Feedback (English, Douglas Stone, Sheila Heen)

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