Thanks for the Feedback

The authors of the classic "Difficult Conversations" teach you how to take criticism productively in "Thanks for the Feedback." We receive feedback every day from friends and family, colleagues, customers, bosses, teachers, doctors, and even strangers. We are assessed, coached, and criticized about our performance, personalities, and appearance. We know that feedback is essential for professional development and healthy relationships, but we often dread it and may even dismiss it. This is because, while we want to learn and grow, we also desire acceptance just as we are. "Thanks for the Feedback" is the first book to address this tension head-on. In it, the world-renowned team behind the Harvard Negotiation Project offers a simple framework and powerful tools, showing us how to approach life's blizzard of comments and advice with curiosity and grace.