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English, Chip Heath, Dan Heath, 2010
Delivered between Wed, 5.8. and Thu, 6.8.
6 pieces in stock at supplier
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Product details

Offers insight into the difficult nature of lasting change, presenting metaphorical illustrations of the conflict between the instinctual and the intellectual areas of the brain while sharing case stories of successful individuals and organizations.

Key specifications

Subtopic
Management and leadership
Language
English
Author
Chip HeathDan Heath
Year
2010
Number of pages
320

General information

Item number
7660158
Publisher
Penguin Random House
Category
Reference books
Manufacturer No.
9780385528757
Release date
15.2.2010

Book properties

Subtopic
Management and leadership
Language
English
Author
Chip HeathDan Heath
Year
2010
Number of pages
320

Voluntary climate contribution

CO₂ emissions
0.36 kg
Climate contribution
CHF 0.11

Product dimensions

Height
216 mm
Width
146 mm
Weight
476 g
Thickness
0.03 m

30-day right of return if unopened
No warranty
1 additional offer

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Reviews & Ratings

Warranty score

How often does a product of this brand in the «Reference books» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 35.Hogrefe
    0.1 %
  • 35.Pearson Studium
    0.1 %
  • 35.Penguin Random House
    0.1 %
  • 35.SCM
    0.1 %
  • 41.Elsevier
    0.2 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • Penguin Random House
    Not enough data
  • An der Ruhr
    Not enough data
  • Anaconda
    Not enough data
  • Artist Ahead
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  • Avery Publishing Group
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Return rate

How often is a product of this brand in the «Reference books» category returned?

Source: Digitec Galaxus
  • 64.Etoilium
    1.2 %
  • 64.Orell Füssli
    1.2 %
  • 64.Penguin Random House
    1.2 %
  • 64.Springer
    1.2 %
  • 69.Campus
    1.3 %
Source: Digitec Galaxus