Soziale Aspekte der Führung

This book describes the diverse facets of social competence, which is significantly more important and decisive for successful employee management than merely applying management tools. It is clearly structured and begins with the first step of self-leadership. Only those who know and understand themselves sufficiently can lead with inner confidence. Building on this, the authors address external leadership - that is, the leadership of employees - and conclude with horizontal relationships, where the customer is particularly in focus. Recognized theories from figures such as Peter Drucker or Fredmund Malik are analyzed to confront their often very factual approaches to management and leadership with important social perspectives. Aspiring as well as experienced leaders will find a wide range of practical information and future-oriented action guidelines in this book to effectively and competently fulfill their tasks in a constantly changing environment.