SMEs in the digital transformation

Dominic Lindner presents in this essential work the results of scientific studies on the digitalization of small and medium-sized enterprises (SMEs) that provide knowledge-intensive services, taking into account the specific conditions of these companies, such as lower budgets, high niche expertise, and smaller process landscapes compared to large corporations. Through four studies, the author has examined the digitalization of work, leadership, and organization in SMEs, deriving practical tips for decision-makers as well as new insights for researchers. The studies focus on the areas of workplace IT, work models, leadership, and agility.