Service Automation: Robots and the Future of Work

English, Mary Lacity, Leslie P. Willcocks, 2016
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Product details

Key specifications

Language
English
topic
Economy & Law
Subtopic
Economy
Author
Leslie P. Willcocks, Mary Lacity
Number of pages
304
Year
2016
Item number
46892922

General information

Publisher
Various Publishers
Category
Reference books
Release date
12.2.2016

Book properties

topic
Economy & Law
Subtopic
Economy
Language
English
Author
Leslie P. Willcocks, Mary Lacity
Year
2016
Number of pages
304
Year
2016

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Climate contribution

30-day right of return if unopened
24 Months Warranty (Bring-in)

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Warranty score

How often does a product of this brand in the «Reference books» category have a defect within the first 24 months?

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  • 1.Vahlen
    0 %
  • 1.Vandenhoeck + Ruprecht
    0 %
  • 1.Various Publishers
    0 %
  • 41.Penguin Random House
    0.1 %
  • 41.rororo
    0.1 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

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  • Various Publishers
    Not enough data
  • Anaconda
    Not enough data
  • Ariston
    Not enough data
  • Avery Publishing Group
    Not enough data
  • Beck C.H.
    Not enough data

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Return rate

How often is a product of this brand in the «Reference books» category returned?

Source: Digitec Galaxus
  • 44.Pearson Studium
    1 %
  • 44.Springer
    1 %
  • 44.Various Publishers
    1 %
  • 50.Droemer Knaur
    1.1 %
  • 50.Finanzbuch
    1.1 %
Source: Digitec Galaxus