Leitfaden zum Krisenmanagement ISO 22361

The latest volume of the RMA Risk Management & Rating Association e. V. shows you how to plan, set up, introduce, operate, test, and further develop a crisis management system in accordance with the new DIN ISO 22361. It covers typical crisis scenarios and important decision-making issues, including:

• Necessary leadership skills for working in a crisis team and managing a crisis unit
• Strategic decision-making and dilemmas that a crisis team faces in often highly escalated situations
• Successful communication as a key component of effective crisis management
• Effective follow-up and lessons to be learned

This guide is suitable for organizations of all sizes and will support you—regardless of regulatory requirements for your crisis management—in companies and administration with many implementation tips.