Resch:Einführung in das IT-Management

The tasks in IT management are exciting and responsible, but often confusing for beginners. Olaf Resch shows you how aspiring IT managers can master their field with an analytical and goal-oriented approach. The 6th edition takes into account not only agile organizational forms but also the latest developments in artificial intelligence. - Fundamentals and connections of IT management - Presentation of a generic IT management model - IT governance with extensive practical examples - Cybersecurity as an important focus - Best practices such as TOGAF, IT basic protection, COBIT, and ITIL. Interactively connected through a companion online portal with many exercises (including solutions) for learning, exchanging ideas, and exam preparation.