Qualitätsmanagement

Whether quality planning, quality assurance or Total Quality Management - with the exercises in this book you will be perfectly prepared for your exam. Around 150 exam-type exercises and solutions from different areas of quality management enable you to repeat, practise and deepen your exam knowledge. Detailed solutions help you to independently check your learning success and to better understand the solutions. The advantages are obvious: level, language and questions are based on the original examinations of the chambers. Detailed sample solutions allow for simple and efficient learning control. Important formulas and technical terms in the appendix provide additional security. The free online book in meinkiehl makes learning even more flexible. Table of contents: Basics. Functions of quality management. Quality planning. Quality inspection. Quality Control. Quality assurance. Quality improvement. Quality Management System. Quality management tools. Quality tools Q7. Quality Function Deployment. Defects and quality costs. Promotion of quality awareness among employees. Liability for defects, product liability. Complaint Management. Formulas and terms.