Qualitätsmanagement

The work is intended as a compact sparring partner that guides you step by step through the introduction and subsequent operation of your quality business - from the basics to certification. - Practical knowledge on the subject of quality: well-founded, instructive and yet easy to read- Suitable for beginners and professionals alike- Revised edition according to DIN EN ISO 9001:2015- Extensive additional material on the book's accompanying website (www.q-50.org)- with e-book plusQuality is created through the practical implementation of empirical values with the help of proven theories (best practice). As much theory as necessary and as little as possible. The main focus is on practice, because that's where results come from that bring the desired entrepreneurial success. Quality is therefore created through daily (inter)action and not, as is often assumed, through documentation work, no matter how meticulously it is done.This practical book also aims to make the topic of quality feasible for those whose professional activities are focused on other topics in their day-to-day business, but who would like to benefit from the numerous advantages of the quality action lever. The motto of this new edition is therefore more than ever "Quality for ALL!