Qualitäts- und Risikomanagement im Krankenhaus

Quality and risk management in healthcare has gained increasing strategic importance in recent years. Recent legislative changes mean that shortcomings in quality and misjudgments of risk can have a direct negative impact on a hospital's performance.

This specialized book introduces the topic of quality and risk management and its implementation in hospitals. It outlines the framework conditions in healthcare and initially presents the analysis and optimization of clinical pathways as a fundamental tool for successfully connecting quality and risk management. Clinical process management, case management, and supporting performance measurement systems create additional transparency.

The second part of the book focuses primarily on two specific instruments of risk management, presenting them in detail: the Critical Incident Reporting System (CIRS) and the Global Trigger Tool (GTT) are analyzed and compared, allowing for the derivation of methods, differences, as well as strengths and weaknesses. The discussions are presented in a practical manner and supported by real-world examples.

The book aims to serve as a practical decision-making aid for executives, helping them to find the most suitable procedure for their individual hospital.