Psychologie von Risiko und Vertrauen

Psychology of Risk and Trust

Uncertainty and unpredictability are on the rise, global crises, fake news, and skepticism are eroding existing trust. Additionally, this dynamic is fueled by technological developments, the acceptance of which largely depends on a subjective assessment of opportunities and risks. Risk competence, risk maturity, and trust-building are key terms that exemplify a well-founded approach to risk and trust.

This book provides you with a practice-oriented introduction to the psychology of risk and trust in 11 chapters. You will deepen your knowledge of risk communication in crisis situations, how to deal with distrust, and how to establish trust as a crucial link to enable innovation and progress. The didactically structured content, complete with learning objectives and review questions, is based on proven psychological and current scientific findings. Diverse practical examples, such as those from an extreme athlete, a flight safety officer, and a Catholic abuse investigator, provide a personal connection and demonstrate the multifaceted nature of dealing with risk and trust. Additionally, you will receive helpful supplementary materials through the accompanying website. Chapter 4 is freely available under a Creative Commons Attribution 4.0 International License.

Target Audience: Students of business psychology and other programs in the field of business, decision-makers, executives, and anyone interested in dealing with risk and trust.

About the Editors: Prof. Dr. Jörn Basel – Professor of Business Psychology at Lucerne University of Applied Sciences. Member of the First International Network on Trust (FINT). His research focuses on how organizations can rebuild lost trust. Prof. Dr. Philipp Henrizi.