Professionelle Kommunikation im Schulalltag

Being able to communicate well with colleagues, students, and parents is an important skill for school practice. This guide clarifies which aspects contribute to successful communication in everyday school life and provides concrete instructions and tips for various conversation situations. The book begins with a brief overview of fundamental communication psychology knowledge. The subsequent chapters demonstrate how to conduct counseling and conflict conversations, moderate conferences and meetings, and facilitate dialogue rounds. Additionally, it addresses how to further develop the school’s communication culture. The author offers assistance for collegial counseling and observation, as well as for dealing with resistance in conversation and moderation situations. The individual chapters can be used as training modules and consist of concise foundational information.