Prävention von Aggression und Gewalt in der Pflege

Practical experience: assessing and coping with aggressive and violent situations in everyday work. Helpful: exercises and tips for everyday work. Worth knowing: information on aggression, violence and de-escalation. Nursing staff are confronted with aggression and violence in their everyday work. Insults, threats, even assaults challenge the employees. A professional handling of such situations must have the goal of ensuring dignity and safety for patient and staff. This practical book offers basic knowledge about fear, violence, de-escalation and anti-aggression. The authors show how to prevent aggressive behaviour. They help to assess and manage critical situations. With the help of many exercises, carers can reflect on their everyday life and gain more security and composure in critical situations.