Performance Management Systems

The book "Performance Management Systems" by Chiara Demartini offers a comprehensive analysis and critical discussion of performance systems in management. It aims to expand the current body of knowledge by presenting a holistic concept for performance systems, referred to as loosely coupled performance systems. This innovative system provides a framework to leverage the systemic relationships between already established mechanisms of performance management. The author argues that loosely coupled performance systems fulfill two distinct objectives: they ensure control and promote innovation. This comprehensive approach to management control provides leaders in economic organizations with an overarching architecture for the design, diagnosis, and effective utilization of performance systems.