Optimierungspotential durch den Einsatz von IS in der Kontraktlogistik

In times of globalization, the internet, and increasing competition, there are only a few markets that offer significant growth potential. One of these is the contract logistics market. To enhance competitiveness, this paper discusses optimization potentials for this industry using information technology. Initially, the term contract logistics is defined and differentiated from other logistics service providers. It can be clarified that there is a convergence in the service offerings of contract logistics and freight forwarding in the market, making the competitive situation even more critical. The three essential services in contract logistics are warehousing, order processing, and transport processing. One way to evade competition is to acquire core competencies in the IT sector to offer additional services in this area. To achieve these competitive advantages, a system landscape specifically designed to quickly integrate external business partners can be an efficient solution.