Never Split the Difference

English, Hardcover, Chris Voss, Tahl Raz
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Product details

"Never Split the Difference" is a groundbreaking non-fiction book written by Chris Voss, a former FBI hostage negotiator. It provides a comprehensive guide to effective negotiation techniques that can be applied in various areas of life, whether in the workplace, everyday situations, or personal relationships. Voss shares his experiences and strategies developed in high-stakes negotiation scenarios, demonstrating how these principles can also be beneficial in everyday conflicts. With a focus on tactical empathy, active listening, and intuition, the book offers valuable insights that empower readers to enhance their communication skills and achieve more successful outcomes. The practical advice is suitable for both leaders and individuals, making "Never Split the Difference" an essential guide for anyone looking to elevate their negotiation skills to the next level.

Key specifications

Language
English
Author
Chris VossTahl Raz
Year
2016
Number of pages
288
Book cover
Hardcover

General information

Item number
7714417
Publisher
HarperCollins
Category
Non-fiction
Manufacturer No.
9780062407801
Release date
11.2.2018

Book properties

Language
English
Author
Chris VossTahl Raz
Year
2016
Number of pages
288
Edition
1
Book cover
Hardcover

Sustainability

Sustainability
Responsible Sourcing
Sustainability label
FSC mix

Voluntary climate contribution

CO₂ emissions
0.34 kg
Climate contribution
CHF 0.11

Product dimensions

Height
228 mm
Width
152 mm
Weight
440 g
Thickness
24 mm

Package dimensions

Length
24.10 cm
Width
16.30 cm
Height
3.60 cm
Weight
440 g

30-day right of return if unopened
No warranty

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Warranty score

How often does a product of this brand in the «Non-fiction» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 34.Econ
    0.1 %
  • 34.Hanser
    0.1 %
  • 34.HarperCollins
    0.1 %
  • 34.Herder
    0.1 %
  • 34.Heyne
    0.1 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

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  • HarperCollins
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  • Abrams & Chronicle
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Return rate

How often is a product of this brand in the «Non-fiction» category returned?

Source: Digitec Galaxus
  • 83.Albin Michel
    2 %
  • 83.Thames & Hudson
    2 %
  • 85.HarperCollins
    2.1 %
  • 86.DuMont
    4.4 %
  • 87.Orion
    4.7 %
Source: Digitec Galaxus