Miteinander reden: Kommunikationspsychologie für Führungskrä

Being able to communicate with others is central to leadership. Neither their professional competencies nor their position protect them from misunderstandings, ambiguities, and poor conversation structure. However, their roles in teams or hierarchically structured organizations require them to effectively and pleasantly manage their contacts and relationships based on factual and human clarity, especially when it comes to conflict-laden topics. This communication psychology guide is tailored to the specific tasks of leaders. It combines instructions for questioning established communication patterns with instructive case studies and exercises for constructive dialogue. For the new edition, the text will be revised in places, and a new introduction will more strongly connect to "Talking Together 1 - 3.".