Mind Mapping of Customer satisfaction Towards Business Dailies

The book "Mind Mapping of Customer Satisfaction Towards Business Dailies" offers a comprehensive analysis of customer satisfaction in the context of newspapers and their role in modern communication. It highlights how readers' expectations have changed over time and how newspapers must respond to remain relevant. The author examines the challenges faced by print media, particularly regarding rising costs and competition with digital media. By applying mind mapping techniques, a clear overview of the various aspects of customer satisfaction is provided, including reader expectations and the quality of information provided. The book is aimed at professionals and students in the fields of business and communication who wish to develop a deeper understanding of the dynamics between newspapers and their readers.