Measure your ERP success

"Measure your ERP Success" is a specialized book that focuses on the implementation and success of Enterprise Resource Planning (ERP) systems. Since the 1990s, the introduction of ERP systems has played a crucial role in the global business environment. Despite the high costs associated with implementation, many companies struggle to assess the success of their ERP investments. This book presents a comprehensive model for evaluating productivity during the implementation phase as well as for measuring success in the post-implementation phase. The author, Mohamed Reda, employs a Balanced Scorecard-based approach to identify 22 key performance indicators (KPIs) applicable in Saudi Arabian organizations. The findings reveal that the financial benefits following ERP implementation often do not meet expectations, as many companies do not regularly track their return on investment. This book offers valuable insights and practical approaches to enhance ERP implementation and effectively measure success.