Mastering the Complex Sale

English, Jeff Thull, 2010
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Key strategies for long-term, sustainable customer relationships. As nearly every sector of the market faces unprecedented challenges, sales professionals are under more pressure than ever. Success requires superior strategies and precise execution.

Key specifications

topic
Economy & Law
Language
English
Author
Jeff Thull
Year
2010
Number of pages
304

General information

Item number
7625159
Publisher
Wiley VCH
Category
Reference books
Release date
3.2.2018

Book properties

topic
Economy & Law
Language
English
Author
Jeff Thull
Year
2010
Number of pages
304

Voluntary climate contribution

CO₂ emissions
0.35 kg
Climate contribution
CHF 0.11

30-day right of return if unopened
No warranty

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Warranty score

How often does a product of this brand in the «Reference books» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 51.Thames & Hudson
    0.3 %
  • 51.Thieme
    0.3 %
  • 51.Wiley VCH
    0.3 %
  • 58.Herder
    0.4 %
  • 58.Little, Brown and Company
    0.4 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • Wiley VCH
    Not enough data
  • An der Ruhr
    Not enough data
  • Anaconda
    Not enough data
  • Artist Ahead
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  • Avery Publishing Group
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Return rate

How often is a product of this brand in the «Reference books» category returned?

Source: Digitec Galaxus
  • 38.Spektrum
    0.7 %
  • 45.Patmos
    0.8 %
  • 45.Wiley VCH
    0.8 %
  • 47.Anaconda
    0.9 %
  • 47.Artist Ahead
    0.9 %
Source: Digitec Galaxus