Low Performer und schwierige Mitarbeiter erfolgreich führen

Difficult employees, low performers, underachievers – all very unpleasant terms that suggest that the causes lie solely with the employee. In this specialized book, the authors examine underperformance from a work psychology perspective, delve into the various underlying causes, and clarify the legal foundations. Through their years of collaboration with leaders and employees, the authors have identified five recurring problem areas in leadership and developed the KLARA principle from them. KLARA stands for: Clarity, Solution Orientation, Mindfulness, Respect, and Adaptive Consistency, and it describes the key fundamental principles of successful leadership communication. Practical examples make it easier for leaders to implement these principles in their daily professional lives.