Konflikt- und Mobbingberatung

In this book, Christa Kolodej describes the steps, methods, and techniques of systemic conflict and bullying counseling. A wealth of case studies illustrates the dynamics and progression of conflicts and bullying, highlighting the differences between them. Each case example in the new edition includes strategic notes for counselors and those affected, clarifying the interventions and solution steps that were applied in each case. The new edition also features a section on the options available to bullying victims and online counseling.