Kommunikation und Interaktion in der Pflege

Communication and interaction are among the central competencies that must be acquired during nursing education and applied in practice. The authors of the short textbook on communication and interaction in nursing:

• introduce the fundamentals of communication, regarding the functions of language, the dimensions of a message, and nonverbal communication
• describe the communicative competencies of empathy and active listening
• present standardized conversation and reflection formats, such as supervision, peer consultation, and staff discussions
• outline the specifics of communication in hospitals
• supplement information on topics such as humor, interprofessional communication, mirror neurons, and micro-training for medication intake
• provide in-depth information on communication with children and adolescents concerning their language acquisition and language development

offer practical information on interaction with elderly people regarding informal conversations, communication with individuals with dementia, the organization of storytelling circles, and dealing with experiences of loss in dying and grieving individuals
cover the curriculum-relevant content of generalist nursing education, focusing on the design of person- and situation-oriented communication and counseling
facilitate learning and application of the content with numerous tasks, illustrative examples, curricular references, and practice-oriented examples.