Kommunikation im Gesundheitswesen

Communication is key! This book is aimed at students in the healthcare field and covers all important aspects of professional communication in everyday work life. Whether it's dealing with patients and their families, exchanging ideas with colleagues, or conversing with superiors, the right tone is essential. The author illustrates how to achieve this even in a stressful work environment and the role that gestures and facial expressions play, using clear examples. Each chapter concludes with ample exercises for implementation and self-reflection. Expand your knowledge and learn how to optimally utilize your communication skills. The theoretical foundation is based on the Health Professions Core Communication Curriculum (HPCCC), which is applicable across Europe.