Kommunikation für das Höhere Wirtschaftsdiplom HWD

Successful work and leadership is based on constructive communication with employees, superiors, customers, or suppliers. Exchanging ideas, informing openly, listening attentively, asking smart questions, and appearing appropriate to the situation are just a few facets of this complex topic. This teaching material addresses basic communication theories and techniques and provides practical application aids for conducting conversations, leading meetings, training, and presentations.

The learning objectives and content of this teaching material are based on the regulations for the Higher Business Diploma (HWD) of the Association of Swiss Management Schools (VSK). It contains clearly understandable texts with numerous graphics. Examples ensure practical relevance, while summaries and repetition questions and answers help to check learning progress.

This teaching aid is suitable for use in the classroom as well as for self-study. The content is aimed at all individuals who wish to qualify for a higher commercial management position, especially those aiming for the nationally recognized qualification "Höheres Wirtschaftsdiplom HWD / VSK.".