Klärungshilfe (Band 2): Konflikte im Beruf

It would be nice if collaboration in the workplace remained free from communication disruptions or personal conflicts. But who doesn't know the underlying aggressions in workgroups, the silence of important members in committees, and the frequent disputes between colleagues that often end in threats or frustration? Too often, those involved in the conflict are unable to untangle their relationships. In this deadlocked situation, decisive external clarification assistance is needed. Neutral moderators guide the conflicting parties into a clarifying, solution-oriented conversation. This practical continuation of clarification assistance 1 demonstrates how this can be successfully achieved through all stages.