How Clients Buy

English
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Product details

The practical guide to selling your services and winning contracts, "How Customers Buy," is the much-needed resource for selling your services. If you are among the millions of people whose skills are the product, you know that you cannot succeed without acquiring customers. The problem is that you are trained to do your job – not to sell it. No matter how great you are in your actual role, you probably feel a bit lost, hesitant, or behind when it comes to attracting customers – an unfamiliar territory where you are never quite sure where the line between under- and over-selling lies. This book comes to the rescue with realistic, practical advice for selling what you do. You need to unlearn everything you know about selling, but then you will learn new skills that will help you network, build relationships, generate interest, gain trust, and convert prospects into customers. Business development is crucial for you.

Key specifications

topic
Economy & Law
Subtopic
Business Administration
Language
English

General information

Item number
9020083
Publisher
John Wiley & Sons
Category
Reference books
Release date
21.6.2018

Book properties

topic
Economy & Law
Subtopic
Business Administration
Language
English

Voluntary climate contribution

CO₂ emissions
0.35 kg
Climate contribution
CHF 0.11

Package dimensions

Length
24 cm
Width
16.40 cm
Height
2.10 cm
Weight
530 g

30-day right of return if unopened
No warranty

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Warranty score

How often does a product of this brand in the «Reference books» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 47.Hachette
    0.2 %
  • 47.Herder
    0.2 %
  • 47.John Wiley & Sons
    0.2 %
  • 47.Kohlhammer
    0.2 %
  • 47.O'Reilly
    0.2 %

Warranty case duration

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  • John Wiley & Sons
    Not enough data
  • An der Ruhr
    Not enough data
  • Anaconda
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  • Ariston
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Return rate

How often is a product of this brand in the «Reference books» category returned?

Source: Digitec Galaxus
  • 43.Dorling Kindersley
    0.8 %
  • 43.Herder
    0.8 %
  • 43.John Wiley & Sons
    0.8 %
  • 43.SCM
    0.8 %
  • 47.Bloomsbury
    0.9 %
Source: Digitec Galaxus