ITIL: A Decision & Implementation Strategy for US Government Agencies

Michael Acton, 2013
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Product details

The book "ITIL: A Decision & Implementation Strategy for US Government Agencies" offers a comprehensive analysis of the Information Technology Infrastructure Library (ITIL) V3 and its application in US government agencies. It addresses the challenges these agencies face, particularly in times of limited financial resources. By providing a clear methodology for implementing ITIL, it enables leaders to make informed decisions about which ITIL processes can bring the greatest benefit to their organizations. The book highlights the history and processes of ITIL V3 and places special emphasis on a phased approach to implementation tailored to the specific needs of government agencies. It is a valuable resource for professionals looking to enhance efficiency and achieve cost savings in public administration through ITIL.

Key specifications

Author
Michael Acton
Book cover
Paperback
Year
2013
Item number
55527556

General information

Publisher
Lap Lambert Academic
Category
Reference books
Release date
4.3.2025

Book properties

Author
Michael Acton
Year
2013
Book cover
Paperback
Year
2013

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30-day right of return if unopened
24 Months Warranty (Bring-in)

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