Insurance & Innovation 2023

Every year, industry experts shed light on current events and innovations in this series. The work impresses anew each year with its relevance and range of contributions. The war in Europe, the energy crisis, or the COVID-19 pandemic, as well as ongoing topics like climate change, digitalization, and new work are just a few of the pressing issues we are currently facing. These are topics that also weigh on the insurance world. But now it is time to look ahead! What do these changes mean for us as a company, as employees, and as an insurance industry? What can we do now to bring more innovation into our operations and to our customers? How do we cope with the altered, more challenging conditions?

The yearbook 'Insurance & Innovation 2023' provides fresh inspiration, current impulses, and practical tips for the insurance business of tomorrow. Especially leaders and decision-makers in insurance who act creatively and strategically will find ideas for their own innovation projects, practical suggestions, and methodological tips here. The thematic focus of this year's volume is 'Sustainability', but it also includes contributions on ESG (Environment, Social, Governance), InsurTechs, the internal mindset of employees, ambidexterity, wallet technology, digital processes, and new ways of communicating with customers.