Ich höre dir zu

"Silence is golden" is a saying that holds true: sometimes it's better to remain silent than to say something inappropriate or unnecessary. By first listening and then perhaps asking a simple, open, and brief question, one allows the other person to express themselves and finds it easier to understand the meaning behind their words.

This book demonstrates how this can be achieved and how we can improve our communication with simple means. This includes recognizing key words, using vivid language, resonating with the other person, acknowledging their "good reasons," being open to goals, and being direct.

Daniel Bindernagel draws on the concept of personal language and the method of idiolectics, which have proven effective in therapy and counseling. In manageable chapters, he applies these concepts to everyday situations through real dialogues: in partnerships and families, during leisure time, or at work. One chapter is dedicated to conversations among teenagers, who often still master the straightforward and fresh way of asking questions.

With its simple, clear language, practical exercises, and recurring sections, the book itself serves as a good example of direct communication.