How to master every conversation

German, Patrick Pipe, 2012
Delivered between Mon, 16.6. and Tue, 24.6.
More than 10 items in stock at supplier

Product details

Communication expert Patrick Rohr shows you how to conduct conversations confidently. Learn how to argue persuasively and assert yourself in any discussion. Patrick Rohr shares his strategies: building trust – that's how every conversation succeeds, using ears and eyes – the importance of listening and eye contact, small talk – easier than you think, knowing when to interrupt – skillfully cutting off talkative speakers, boosting self-confidence – possible in every conversation. Leading a meeting, conducting a dismissal conversation, giving feedback... thanks to Patrick Rohr's new book, you'll argue convincingly and assert yourself in any discussion. Whether it's small talk or meetings, sales, negotiations, or patient conversations: you'll find the right approach for every message here. This guide helps you strike the right tone and successfully navigate difficult conversations – at work, in emotional situations, or at social events. Benefit from the experiences of this media professional and conduct every conversation confidently, boldly, and thoughtfully in the future. With many practical examples and solid tips.

Key specifications

Language
German
Author
Patrick Pipe
Number of pages
240
Book cover
Hard cover
Year
2012
Item number
2389678

General information

Publisher
Beobachter
Category
Guidebooks
Release date
1.11.2012

Book properties

Language
German
Author
Patrick Pipe
Year
2012
Number of pages
240
Edition
3
Book cover
Hard cover

Voluntary climate contribution

CO₂-Emission
Climate contribution

30-day right of return if unopened
24 Months Warranty (Bring-in)

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Warranty score

How often does a product of this brand in the «Guidebooks» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 1.Beltz
    0 %
  • 1.Beltz & Gelberg
    0 %
  • 1.Beobachter
    0 %
  • 1.Betty Bossi
    0 %
  • 1.BLV
    0 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • Beobachter
    Not enough data
  • 1.AT
    0 days
  • 1.GU
    0 days
  • 1.Kein & Aber
    0 days
  • 1.Penguin Random House
    0 days

Return rate

How often is a product of this brand in the «Guidebooks» category returned?

Source: Digitec Galaxus
  • 131.Bruckmann
    1.9 %
  • 131.Phaidon
    1.9 %
  • 133.Beobachter
    2 %
  • 133.Mosaik
    2 %
  • 135.Humboldt
    2.2 %
Source: Digitec Galaxus