Holzinger:Mediation in der Kita mit der

The book "Mediation in Daycare with Nonviolent Communication" by Heidrun Holzinger offers educational professionals a practical guide for conflict resolution in the everyday life of daycare. In the daily interactions among children, disputes often arise that affect not only the children's daily lives but also those of the professionals. This manual teaches how conflicts can be resolved nonviolently and responsibly by integrating the principles of Nonviolent Communication (NVC) by Marshall B. Rosenberg. Mediation is presented as a structured framework that allows children to recognize and express their own feelings and needs while learning to respect the perspectives of their peers. By applying the four flexible phases of mediation, children's conflict resolution skills are enhanced, leading to a more harmonious coexistence. Professionals also benefit from this approach, as they can handle conflicts more confidently and calmly.