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Author's Bio
Barbara Berckhan, born in 1957, is a qualified educator and works as a freelance communication trainer in Hamburg. She is the author of several successful non-fiction books: "A More Relaxed Way to Assert Yourself," "A Smarter Way to Respond to Stupid Remarks," "A More Successful Way to Convince (Even Men)," "This is How I Become Invulnerable," "No More Struggle," and "Gentle Self-Assertion."

Blurb
12 practical self-assertion strategies demonstrate how to confidently handle criticism and how to respond humorously to foolish comments. Other topics include conflict resolution, positive self-presentation, dealing with gossip and intrigue, saying no, body language, and projecting self-assurance. Readers will also learn how to break down internal barriers and fundamentally strengthen their self-esteem.