Wer hat den Ball?

German, Thomas Fritzsche, 2016
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Product details

"After three weeks I have to explain everything again!", "My staff is so dependent!", "My people don't think along!" - many managers share these concerns. "Who's got the ball" shows which leadership mistakes this problematic behavior of the employees causes. "The good news for the reader is that he or she does not have to be annoyed by such employees on a daily basis, he or she can start to change something directly in their own lives. Three small but significant changes in the manager - and almost as if by magic the employees change. In the form of an entertaining story, the author tells how manager Martin Dampf uses the three steps to activate his employees and make them think. He even saves time and effort, and he learns how crucial the question of who has the ball is! Everyone talks about empowerment -.

Key specifications

Language
German
Author
Thomas Fritzsche
Year
2016
Number of pages
192
Book cover
Hard cover

General information

Item number
6619462
Publisher
Herder
Category
Guidebooks
Manufacturer No.
3451613743
Release date
15.1.2016
Sales rank in Category Guidebooks
2914 of 122014

Book properties

Language
German
Author
Thomas Fritzsche
Year
2016
Number of pages
192
Edition
1
Book cover
Hard cover

Voluntary climate contribution

CO₂ emissions
0.39 kg
Climate contribution
CHF 0.11

Product dimensions

Height
205 mm
Width
125 mm
Weight
302 g

Package dimensions

Length
20.90 cm
Width
13.40 cm
Height
2.20 cm
Weight
306 g

30-day right of return if unopened
No warranty
1 additional offer

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Reviews & Ratings

Warranty score

How often does a product of this brand in the «Guidebooks» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 145.Echtzeit
    0.3 %
  • 145.Hachette
    0.3 %
  • 145.Herder
    0.3 %
  • 145.Knesebeck
    0.3 %
  • 145.Momanda
    0.3 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • Herder
    Not enough data
  • 1.Dorling Kindersley
    0 days
  • Abrams & Chronicle
    Not enough data
  • Adac
    Not enough data
  • Albin Michel
    Not enough data

Return rate

How often is a product of this brand in the «Guidebooks» category returned?

Source: Digitec Galaxus
  • 28.Community Editions
    0.2 %
  • 28.Groh
    0.2 %
  • 28.Herder
    0.2 %
  • 28.teNeues
    0.2 %
  • 32.Albin Michel
    0.3 %
Source: Digitec Galaxus