Handgepäck für Führungskräfte (Textbuch)

This somewhat different book is aimed at leaders and anyone who aspires to become one. It provides a concise, understandable, and practical overview of all important topics related to communication and conflicts that are relevant for practitioners and (aspiring) leaders: theories and models, essential communication skills, a standardized presentation, and a clear foundational structure for leadership conversations, conflicts: emergence, analysis, and approaches to solutions.

A book for skimmers with concise, clearly structured text and illustrations that are consistently aligned with the text, visualizing the key messages. No "text deserts." Practical use in training and education. Quick learning and better retention. Understanding of communication behavior and processes. Insight into conflict situations and how to handle them. Confidence and flexibility in leadership conversations.