Grundlagenwissen 2 Detailhandel EFZ

MyDHF is the learning platform for prospective EFZ retail specialists. The accompanying volume "Basic knowledge 2" contains all the factual texts from the modules of the 2nd year of training. The clear structure of the content and the informative graphics support the practical examination of the important retail trade topics in the various areas of competence: BUA A: Shaping customer relationships BUA B: Managing and presenting products and services BUA C: Acquiring, introducing and further developing product and service knowledge BUA D: Interacting in the company and in the industry.