Grundkurs Geschäftsprozess-Management

This textbook bridges the gap between business-organizational methods and their digital implementation, as process management increasingly involves the design of business tasks. In addition to methodological fundamentals, the work offers numerous practical examples and exercises. The book by Prof. Gadatsch is now considered the current classic, the authoritative standard work on IT-supported design of business processes. The eleventh edition has been improved and adapted to the requirements of digital transformation. Another related trend is the increased use of data science methods for process management. Recent research findings published under the term exploratory process management are also of particular importance. They indicate that the first main phase of process management was more focused on optimizing existing processes and business models. New practical examples have been included in various sections of the book, such as migration strategies for the ERP system SAP S/4 HANA, which serves as the basis for many industrial and service processes. The chapter on process modeling has been updated and newer methods, such as the Business Model Canvas, have been incorporated.